Welcome to our online grocery delivery service. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase.
Ordering and Acceptance
- Placing an Order: You can place an order through our website by selecting items and completing the checkout process. By placing an order, you agree to provide accurate and complete information.
- Order Confirmation: Once your order is placed, you will receive an email confirmation. This does not signify acceptance of your order but merely confirms receipt of your order.
- Acceptance of Order: We reserve the right to accept or decline your order at any time after receipt for any reason.
Payment Options
- Cash on Delivery (COD): You may choose to pay for your order in cash upon delivery. Please ensure you have the exact amount as our delivery personnel may not carry change.
- Online Secured Payment: We accept major credit cards through our secure payment gateway. Your card will be charged upon order confirmation.
- E-Transfer: Payments can also be made via e-transfer to our designated account. Instructions will be provided at checkout.
Pricing and Availability
- Pricing: All prices are listed in Canadian dollars and are subject to change without notice. Prices may vary based on promotions or store specials.
- Availability: We strive to ensure that all products listed on our website are available for delivery. However, we cannot guarantee stock availability and may cancel orders if items are unavailable.
Product Responsibility
- Manufacturer and Importer Responsibility: All products sold through our service are the responsibility of the respective manufacturers or importers. We do not assume liability for any product defects or issues.
- Product Information: We aim to provide accurate product descriptions and images. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.
Delivery
- Delivery Area: We deliver within specified areas in Canada. Please check our delivery zones before placing an order.
- Delivery Times: While we strive to deliver within the estimated time frames, delays may occur due to unforeseen circumstances.
Returns and Refunds
- Returns Policy: Due to the perishable nature of groceries, returns are only accepted for damaged or incorrect items received. Please contact us within 24 hours of delivery for assistance.
- Refunds: Approved refunds will be processed using the original payment method within a reasonable timeframe.
Limitation of Liability
To the fullest extent permitted by law, our liability for any claim arising out of these Terms and Conditions will be limited to the purchase price paid for the products in question.
Governing Law
These Terms and Conditions are governed by the laws of Quebec. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Quebec.
For questions or concerns about these Terms and Conditions, please contact us at info@quickmart.ca.
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